• Mobility
• Security
• Business Continuity
• E-911
• Unified Communications

Project Management

Today's business environment is focused on unifying communications to simplify work life and increase productivity. Development of the tools and technology to support Unified Communications requires a Program Management Service that ensures development of a plan that is managed to specific objectives and measured against the deliverables. SharpComm’s staff is experienced in managing these complex projects so you can focus on your business and customers. From the first meeting that outlines the project details to the final financial closeout SharpComm has the experienced professionals to manage your critical projects. Our credentials are earned everyday in the marketplace managing complex communications systems like the two large airports we manage on a daily basis. From simple repairs to major upgrades or installations SharpComm has established a long and successful track record in complex project management. If your company is looking for a success driven partner to manage your project then SharpComm is the solution you want.

Our program starts with a description of the deliverables, key milestone events and specific goals that the project must achieve. SharpComm then outlines the resources assigned to the project and details roles and responsibilities. The key element in the project management process is the development of specific management plans. This includes

• a detailed statement of work including desired metrics
• cost management to provide standards so the team can monitor progress and make revisions to stay within operating parameters
• schedule management which details roles and responsibilities
• Technical Management including the design engineering, database management and site installation.
• Risk Management to mitigate the impact of programmatic and technical uncertainties.
• Subcontract management (if required)
• Configuration and Database Management to insure that all software programming is meeting specifications
• Quality management to insure that program standards are met
• Monitoring all activities to measure performance against objectives.

The final step in the program is to keep our customers continually updated on all aspects of the project and at the conclusion to review performance and compare actual results to the desired metrics.

Our program is designed to ensure the highest levels of customer satisfaction as evidenced by wining Nortel’s Advantage Customer Satisfaction Excellence Award.