Voice Gateways and Switches

Callpilot Portfolio

SharpComm offers the Nortel CallPilot Unified Messaging portfolio. Call Pilot Unified Messaging combines voicemail, fax and email into a single location that can be accessed from any where via internet or telephone.

Call Pilot – unified messaging solution for medium to large business using the Meridian PBX phones systems, Communication Server 1000 or Centrex systems
Call Pilot Mini – a unified messaging solution for small businesses using Meridian 1 Option
Messaging 100 – a scalable messaging platform for small to medium sized business requiring up to 20 subscriber mailboxes and includes Call Center Basic, Unified Messaging, Networking and other voice mail features.
Messaging 100/150 – call center application supporting 20 agents, 2 skillsets, 20 routing steps, 30 built in announcements and various other inherent features
Messaging 150 - a callable messaging platform for small to medium sized business that require up to 300 subscriber mailboxes and included Call Center Basic, Unified Messaging, and an array of voice mail features

Software Communication System 500

The SCS500 is a standards-based unified communications solution targeted to small to mid-size business with 30-500+ users.

Collaborative applications such as video and voice conferencing, unified messaging, call forward including find/me follow me, auto attendant and automatic call distribution.
Cost effective multimedia communications such as secure instant messaging and video
Plug and play web based configuration and management system solves business challenges of a mobile and dispersed workforce.
This pure VoIP solution utilizes the SIP standard for ease of interoperability with 3rd party software and hardware.

Communication Server 1000

Communications Server 100 is a server based, full featured IP PBX. Converged networking and advanced applications are some of the benefits. The Communications Server 1000 is fully distributed over IP LAN and WAN infrastructure with built in survivability and supports many critical business applications.

Over 750 call processing and telephony features
Scalable up to 22,500 IP users on one Call Server.
Survivability options such as Campus and Geographic Redundancy
Portfolio of phones includes; Wireless, Soft-Phones, IP, Digital and Analog set support.
Supported applications include IP Contact Center, Call Pilot unified messaging and many other integrated services

Business Communications Manager (BCM)

BCM offers small to medium sized business and branch offices converged voice and data solutions with a choice of IP enabled or pure-IP strategy. Features included unified messaging, multimedia call center and interactive voice response. You can make the choice to take your business down the converged network path with a BCM and VoIP or keep to traditional digital telephones or any mixture of the two.

BCM 200 – suited for small to mid sized business sites with 20 to 32 users
BCM 400 – suited for SMBs or branch offices with 30-200 users
BCM 50 – suitable for small to mid sized business with 3 to 50 users offering many advanced capabilities.
- For business looking for an all in one data and voice solution, the BCM 50e combines the telephony features of a BCM 50 with the rich data routing and VPN features of the Business Secure Router 222 all in a single easy to manage unit. Also available is the BCM 50a, an ADSL version of the BCM 50e.