Sharp Communication Services Inc., also known as SharpComm, was founded in 1995, and became Nortel Networks’ first authorized Supplemental Service Provider. This relationship with Nortel, allowed SharpComm to install and maintain Nortel products for any authorized Nortel Partner. During this period, SharpComm installed over 200 Meridian 1 systems, throughout the U.S. In 2002, SharpComm was awarded a full Nortel Business Partner distributorship, allowing us to design, sell, install and maintain the entire Nortel portfolio. SharpComm became an Avaya partner in 2009 after Avaya’s acquisition of Nortel.
SharpComm is a local company headquartered in Elkridge, Maryland, with Field Technicians deployed throughout the Baltimore, DC and northern Virginia area. We perform all of our work with our own employees.
SharpComm is focused on providing superior service to our customers. The company’s strategy is underpinned by the belief that SharpComm, as a local company can cost effectively deliver the service expected by our customers. During the past 20 years SharpComm has excelled in providing service. The company has continually proven to be a reliable efficient organization that has relied on word of mouth referrals to grow and expand the business.
As a local distributor, SharpComm is able to react quickly to any situation. Access to top management is simply dialing a number or sending e-mail. The senior management team and officers of the company are comprised of 3 individuals averaging over 35 years each, working with Nortel/Avaya products and understands how to organize the business to cost effectively serve our customers. The company benefits from this extensive experience with seasoned managers from companies such as Nortel Networks, Bell South and Verizon. The management team is unique in that each manger worked through the ranks of their prior organizations acquiring detailed technical knowledge and solid business practices. This unique blend is ideally suited for a service driven company.